|
"Hi, I am Arnold, 31 years old and I have been working for almost four years now as teleoperator: three years at
SNT in Antwerp and almost one year at SEBECO.
WWhy does the call center business appeal to me? It is hard to say, I just ended up here by accident actually.
You cannot deny that this job is like candy: once you have had a taste, you always want more. The opportunity
to make telephone calls with all kinds of people from different hues certainly plays a role. If you speak
different languages, you have contact with people from all over the world. It sometimes happens that on one day
I have contact with people from all EU countries and people from North America or Asia as well. At international
level, we make calls especially for callscreening or surveys, while at national level we rather try to sell or to
plan agreements.
As teleoperator you often go from one surprise to the next, since there are no two telephone conversations
that are exactly the same. You also learn a lot about people, business and yourself. Sometimes you hear things
that are not meant for the general public. Hear all, see all … got it? And I admit, sometimes people snap at
you, but after some time you get thick-skinned.
Why did I choose for SEBECO? Just because they are the
best and they pay much attention to collegiality. They want everyone to feel good at work. One of the mottos is:
you become good at what you like doing. So…" - A.D.
"In February 2001 I joined SEBECO as teleoperator,
a job that really suits me. It is a golden opportunity to work in my mother tongue, which is French. I live nearby and
I work part-time, which enables me to be more flexible. I saw the working conditions change and I now have new working
tools at my disposal. I also experienced the moving to newer and larger working spaces.
At SEBECO there are really strong ties among the employees; there is a
positive team spirit and a healthy competition. So, everything is in place to obtain good results in a good atmosphere.
That is why I enjoy working at SEBECO."
- C.W.
"In 2002 I joined the SEBECO team and I must admit that I have not
regretted my decision for one single second. I am 23 years old and I already have quite some work experience, but
believe me, I do not want to return to my previous employers. At SEBECO I finally found what I was looking for, even
though I do not live nearby. This does not matter since I really love going to work at
SEBECO.
I can always turn to my supervisors and if they can teach us something new, they will not hesitate to do so convincingly.
The only thing they ask from us is that the employees support each other, but this is no problem at all, since I have
really nice colleagues at SEBECO.
At the very beginning it was hard for me to sell, but after some meetings I finally got the hang of it. At
SEBECO you are never on your own. So, if you are social, active and flexible,
just go for it!" - C.M.
"In 1995 I started working as teleoperator at SEBECO. I really love
having contact with different kinds of people. We can work on several projects and our IT department rushes to our
help in case of technical problems. At SEBECO you can find much
collegiality: sometimes we go out for dinner, we go ice-skating or we just have a drink.
The working environment is very spacious and modern. Our workstation is always nice and tidy and the air-conditioning
makes sure that we can keep our heads cool, even on hot days. We can order fresh sandwiches every day.
The managers are always available to us. In due course we get fringe benefits, such as meal vouchers and language
premiums. It all contributes to a pleasant work climate of high quality. No wonder I enjoy working at
SEBECO!" - M.V.R.
|
|